frequently asked questions
From where do you collect milk to make ghee?
To make A2 ghee, We collect milk from 450+ Gir Cows at our farms. The milk of these cows is rich in A2 protein.
What is our return and exchange policy?
At Joypar, we prioritise delivering the highest quality A2 ghee. Due to its perishable nature and our commitment to hygiene and safety, we do not accept returns or offer refunds once the product has been delivered. Thank you!
What should I do if my order is damaged or incorrect?
If you receive a damaged or incorrect order please contact our customer service team within 24 hours of delivery. We will arrange for a replacement or refund per our return policy.
Why is A2 ghee more expensive than regular ghee?
A2 ghee tends to be more expensive due to the specific breed of cows required to produce A2 Milk, the smaller production scale, and its perceived health benefits.